Charging cables and chargers
Fast, Durable Charging Cables Built for Everyday Power
Headphones & Headsets
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FAQ
Everything you need to know about our products, orders, and shipping.
Are the Apple products at Bosavern really original?
Yes. Our Apple chargers and cables are brand new, original packaging directly from certified suppliers. Refurbished headphones are separately tested before shipping and clearly labeled as such.
How long does the delivery take?
Orders are shipped via DHL or DPD and usually arrive within 2 to 4 business days.
Can I return my order?
Yes, the statutory right of withdrawal applies. You can find details about returns in our
Withdrawal Policy.
Are refurbished products just as good as new ones?
Refurbished headphones are technically tested and cleaned before sale. Functionality and battery performance largely correspond to a new device, with minor cosmetic signs of use possible depending on the condition.
Which payment methods are accepted?
You can pay with Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay, among others. All payments are processed through encrypted, secure connections.
Is there a warranty on the products?
Yes, the statutory warranty applies to both original and refurbished products. You can find details about individual products on their respective product pages.
How do I reach customer service?
Our support is available by email at cs@bosaverna.de and usually responds within one to two business days.
What does refurbished mean for headphones?
The product has been technically tested, repaired if necessary, and approved for resale.
It is not new merchandise, but a tested device with full functionality.
Does Bosavern also deliver to Austria or Switzerland?
Shipping is currently available within Germany and selected European countries. The available delivery countries are shown at checkout.
Are the chargers compatible with my iPhone or iPad?
The offered Apple chargers and cables are compatible with the common current iPhone, iPad, and Apple Watch models. If in doubt, a look at the product description or a quick message to our support can help.





























